Case Studies

How Providence Health found $30M in coverage and reduced denial rates with automated eligibility checks.

UCHealth writes off $26 million in charity care by automating financial assistance process.

Eskenazi Health cut denials by 38% after switching to Patient Access Curator.

See how Columbus Regional saw a 41% slash in eligibility denials with Patient Access Curator.

OhioHealth cut denials by 42% by using Patient Access Curator to solve claim errors at the source.

Banner Health experienced a $30M decrease in eligibility errors, found 30% new coverages and increased staff engagement and satisfaction. 

Denials reduced by 66% at UT Medical Center with improved patient intake.

50% less manual work: USA Health automates authorization

How MetroHealth scaled their prior authorization by 173% by automating workflows.

How Providence Health found $30M in coverage and reduced denial rates with automated eligibility checks 

Indiana University Health processed $632 million in claims transmissions in one week after halt to operations.

In the first six months, AI Advantage helped Schneck achieve a 4.6% average monthly decrease in denials and the time spent on denials decreased by 4x.

How UCHealth secured $62M+ in insurance payments and saved $3.5M+ in 2022 with Coverage Discovery®.

Learn how a large health system recovered $16.1 million using Contract Manager.

Over 7% increase in patient collections with Collections Optimization Manager 

Collections Optimization Manager calculates how likely a patient is to pay and uses this score to prioritize accounts. As a result, they have seen a 9.4% increase in average monthly patient payments. 

Avita Health System increased pre-service collections by 47% and point-of-service collections by 169% with Patient Estimates.

PatientDial helped increase calls made per day to guarantors by 900% and led to a 200% growth rate in connecting. 

Collections Optimization Manager has led to a 5.8% increase in unit yield year-over-year. Novant Health now has a recovery rate of 6.5% and has seen an impressive rolling average return on investment of 8.5:1.

Their new scoring and segmentation strategy has been a key driver in Stanford Health’s collections strategy, leading to a $4.1 million increase in average monthly payments over a trailing three-year average from 2019 to 2021. 

22% increase in average cash collections for St. Luke's University Health Network with Collections Optimization Manager

Weill Cornell increases collections by $15M with Collections Optimization Manager

Helped clients close gaps in patient identity records to facilitate claim submissions over $20 million with the help of Experian Health’s Universal Identity Manager solution.

Leveraged Experian Health's UIM for localized decision-making, patient outreach amid mass relocations, and Covid-19 contact tracing.