Client videos

Nicole Ready, Revenue Cycle Systems Manager, at South Shore Health and Michael DiCarlo, Sr. Advisor, Revenue Cycle Operations at Northwell Health, discuss how they deliver better patient experiences with Experian Health's Price Transparency solutions.

Kelsey Haswell, Sr. Director, Business Development and Access at Nebraska Methodist Physician's Clinic and Kevin Carver, VP, Operations and Client Operations at Experian Health, explore the power of partnership and the client success workshop.

Andrew Pederson, Director, Patient Financial Experience at University of Colorado Health, discusses how they partnered with Experian Health to automate processes with Patient Financial Clearance.

Stephanie Williams, Director, Patient Access Services at Eskenazi Health, discusses how their organization partnered with Experian Health to automate the financial assistance process with Patient Financial Clearance.

Becky Peters, Executive Director of Patient Access at Banner Health, talks about streamlining the patient registration process and improving patient access with pre-care estimates.

Ian Jensen, Senior Director of Patient Access Services at Banner Medical Group, discusses partnering with Experian Health to provide patient estimates and keeping in compliance with the No Surprises Act. Patients are getting appropriate estimates faster, and Banner Medical Group has higher engagement scores. 

Brandon Burnett, VP, Revenue Cycle at Community Medical Centers, shares how their organization partnered with Experian Health to implement AI Advantage, which uses artificial intelligence to prevent and triage claim denials.

Timothy Daye, Director, Managed Care Contracting at Duke Health Integrated Practice, shares how Experian Health's Contract Manager solution helps their organization protect revenue.

Learn how UC San Diego Health uses automation to optimize patient collections and improve the patient experience. Experian Health provides important bandwidth for internal teams to work more complicated cases that need human interaction. 

Coverage Discovery helps their organization find previously undisclosed insurance coverage, optimized their collections process and helps hold Payers accountable to meet service levels. 

Collections Optimization Manager helps Stanford Health Care reduce their cost to collect through managing vendor performance efficiently, automating assignment to bad debt and identifying uncollectable accounts in their AR.