Cashflow scores — the future of lending

Winning new customers is challenging but retaining them and growing their value is even harder.

In this exclusive webinar, America First Credit Union’s Kymrie Turner sits down with Experian’s Mark Soffietti to explore how leading institutions can leverage differentiated data to drive long-term customer value.

You’ll learn about:

• Five key challenges financial institutions face in account management and customer retention
• Risk-focused actions to help protect your institution and your customers
• How America First Credit Union approaches portfolio segmentation, forecasting, and credit limit optimization to strengthen member relationships

Global Insights 2026 explores how financial institutions are shifting from rapid AI adoption to accountable, connected intelligence. As fraud grows more sophisticated and risk functions converge, success depends on governed data, orchestrated ecosystems, and explainable decisions at scale.

• Accountable AI with measurable ROI and governance
  
• Layered fraud and continuous identity verification
  
• Unified credit, fraud, and compliance intelligence

Discover how Experian’s Score Choice Bundle can empower lenders with modern data and transparent pricing:

• Access VantageScore 4.0 and FICO® 2 in every transaction
• Gain deeper insight using expanded, modern consumer data
• Simplify workflows with predictable pricing and bundled scoring
• Support broader access to homeownership with faster model adoption

This summary outlines important research findings that help lenders drive a more inclusive environment for customers, while mitigating risk.

A few takeaways:

• Understanding the profiles of who’s more prone to exclusion informs risk management.
• Machine learning techniques can also be deployed to help detect economic interaction effects or shifts.
• Attributes like education level, occupation or rent/utilities payment history have predictive power in credit outcomes.