Engage and empower customers

Build deeper relationships through trust, personalization and financial empowerment

Today’s consumers seek personalized, secure and educational experiences from the brands they trust. Experian® helps businesses deepen relationships across the customer lifecycle by delivering proactive identity protection, credit education and data-driven engagement. By integrating financial wellness into your customer strategy, you can turn every touchpoint into a loyalty-building opportunity.

Deepen loyalty through continuous value delivery

Turn transactions into loyalty by embedding credit insights, financial tools and identity protection in your customer app or digital platform.

Grow and engage with first-party and Experian data

Use our robust consumer data to tailor outreach and product recommendations. Identify behaviors, life events and credit triggers to ensure timely communication that drives action and growth.

In-demand consumer solutions

Help customers understand and manage their credit health and safeguard customer relationships by offering identity monitoring, alerts and fraud resolution services.

Why deeper customer engagement pays off

Empowering customers with access and transparency demonstrates long-term commitment to their financial goals, builds stickiness and engagement, and reduces churn.

33%

of unique users log in monthly

90%

annual retention for paid services

96%

decrease in fraud events seen by subscribers who implemented actions using Identity Health Score*

*The Identity Health Score is different from a credit score and has no impact on a user’s credit score.

Solutions in motion

Drive your business forward by engaging your existing customers and enticing new ones.

Credit reports, scores and monitoring

Interactive solutions to educate and empower your customers on credit and financial wellness.

Identity protection solutions

Provide comprehensive monitoring, and give customers peace of mind if their identity is stolen.

Deployment and integrations

Deliver customer experiences with flexible deployment that fits your business and accelerates go-to-market.

Scalable, flexible technology

Launch branded and compliant pre-built UI components or seamlessly integrate Experian products with APIs.
WEBINAR

Growing Beyond Interest Rates

Address key deposit challenges while driving demand and growth.

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Acquire new customers and engage existing ones

If you’d like to learn more about our solutions, please fill out the form below.

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