Tip Sheet
Published March 31, 2026
Customer Management Data Sources Risk Management
Your most valuable customers don’t announce their departure. By the time balances decline or activity slows, competitors have already captured share of wallet.
Download our strategic snapshot to learn how your institution can identify behavioral shifts early, respond confidently and accelerate high-value customers forward.
Did you know?
- Customers typically hold less than 50% of their deposits or loans with a single institution.
- Selling to an existing customer can be up to 10x more successful than acquiring a new one.
- A 5% increase in customer retention can boost profits by 25% to 95%.
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White Paper
Scam detection: a guide for financial institutions
Learn how fraud teams can recognize scam activity earlier and strengthen prevention across the customer lifecycle.
- Explore five common scam types and their lifecycles
- Identify behavioral, device and payment red flags
- Understand how AI is changing scam tactics
- Discover tools for detecting high-risk activity sooner
White Paper
Holiday Shopping Season 2026
Prepare your portfolio before peak holiday spending with insights into changing consumer behavior, credit trends and risk signals.
- Understand how income divergence is reshaping portfolio risk.
- Learn how BNPL, AI and alternative data influence lending decisions.
- Identify strategies to grow wallet share while managing early delinquency risk.
- Prioritize actions before the holiday shopping season begins.
Webinar
Scam detection: a guide for financial institutions
Learn how fraud teams can recognize scam activity earlier and strengthen prevention across the customer lifecycle.
- Explore five common scam types and their lifecycles
- Identify behavioral, device and payment red flags
- Understand how AI is changing scam tactics
- Discover tools for detecting high-risk activity sooner
White Paper
Holiday Readiness Starts at Checkout
Prepare your checkout strategy for peak shopping season with practical guidance on balancing fraud prevention and customer experience.
- Learn how false declines affect revenue and loyalty.
- Explore layered identity and authentication strategies.
- Improve approvals while reducing unnecessary checkout friction.
- Review a retailer case study with measurable business outcomes.