Credit union delinquency management

Explore state-level and industry level data that banks, credit unions and fintechs can leverage to track the downturn and be correctly positioned for the recovery in this monthly report.

In today's fast-paced world, locating individuals quickly is crucial for debt collectors and lenders. TrueTrace™, Experian’s leading skip tracing software, has undergone significant enhancements, improving data accuracy and expanding data sources.

These upgrades offer:

• Increased right-party contact (RPC) rates
• Better cost efficiency
• Improved user experience

Call blocking, mislabeling, and increased scam activity have led to a decline in RPC rates. TrueTrace addresses these challenges with enhanced data accuracy, using an identity graph to tie data from disparate sources to a unique identity profile for each consumer.

TrueTrace's enhancements represent a significant advancement in skip tracing technology, helping businesses achieve better results and operational efficiency.

Experian's State of Credit Unions Report explores data-driven credit trends in the credit union space, with a particular focus on auto loans, unsecured personal loans and unsecured credit cards.

Take a deep dive into:

• Trends in originations and delinquencies among credit union members
• How credit unions fare against other financial institutions
• Strategies to attract new members and mitigate portfolio risk

Overwhelmed by evolving fraud attacks and a heavy reliance on manual reviews, a leading credit union turned to NeuroID’s behavioral analytics to spot advanced fraudsters and stop attacks in real time.

Key Results:

• Improved top-of-funnel fraud detection, reducing fraud losses, false positives, and unnecessary step-ups
• Decreased manual review workload, freeing up over 40 hours a month for customer service and growth initiatives
• Real-time detection of attacks, providing improved protection and confidence in fraud mitigation capabilities