Identity verification solutions for utilities
Verify the identity of your customers with frictionless authentication.
Identity verification is essential to safely serve your customers. In today’s world of changing consumer preferences and technological advances, utility providers need to understand and weigh fraud and identity risks with the need to meet consumer expectations for a fast, frictionless experience. Our identity verification solutions help you keep pace with emerging fraud trends, manage your resources more efficiently and minimize costs by leveraging additional and step-up authentication when necessary.
88%
of consumers
say their perception of a business is improved when a business invests in the customer experience, namely security.
Source: Experian's "2020 global fraud and ID report"
95%
of consumers
are confident that they can accurately identify their consumers. However, 55% of consumers don’t feel recognized.
Source: Experian's "2020 global fraud and ID report"
Precise ID Model Suite
Confidently and effectively verify identities against our industry leading data sources with Precise ID Model Suite.
Multifactor authentication
Leverage multifactor authentication to ensure you are reaching the right consumer and add security.
CrossCore™
Use CrossCore to modify your strategies, verify documents, improve compliance and enhance the customer experience.
Contact us and discover how we can help your business.
Our dedicated utilities team is on hand to help you keep pace with the changing utilities landscape.
Resources
Respond quickly
Blog post: Introducing the new CrossCore®
Learn how you can quickly respond to today’s emerging fraud threats.
Identify customers
Report: Global identity and fraud
Gain insight on consumers’ and businesses perspectives on fraud and ID.
Mitigate losses
On-demand event: Identifying customers in a faceless world
Learn how automated verification solutions can help mitigate fraud losses.
- Solutions
- Advanced Analytics & Modeling
- Cloud Applications & Services
- Collections & Debt Recovery
- Customer Management
- Credit Decisioning
- Credit Profile Reports
- Data Reporting & Furnishing
- Data Sources
- Data Quality & Management
- Employer Services
- Fraud Management
- Identity Solutions
- Marketing Solutions
- Regulatory Compliance
- Risk Management