Maximize your collections efforts by increasing your right-party contact rates

Identifying and maintaining current addresses, phone numbers and emails for accounts is critical to your outbound communication efforts. TrueTrace™, our most powerful skip-tracing product, provides you with accurate data from unique sources to locate consumers, identify the right-party contact (RPC) and decrease wrong-party connects.

TrueTrace can be accessed in a batch format or online through TrueTrace Live™.

Optimize your outbound communication strategies

High-quality data

Our enhanced matching logic ensures that high-quality data is returned from more data sources than before.

Increased RPC and hit rates

Testing shows a 10% lift in RPC rates over the competition — driven by better matching and higher-quality results. 

Omnichannel strategy

Fully integrated email append feature to receive best email for an effective contact strategy that delivers ROI.

Ensure accurate consumer contact data

Leverage our unique data sources

Contact us

TrueTrace is available in flexible and convenient delivery options

Improve your right-party contact rates with the most accurate contact data available.

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TrueTrace

TrueTrace can be accessed in a batch format through a secure file-transfer method.

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TrueTrace Live

TrueTrace Live is available on the web through Experian AccessSM or XML.

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TrueTrace leverages proprietary and exclusive data sources to improve your hit rates.

  • Core consumer credit database of more than 245 million consumers and 140 million households
  • Thin-file and underbanked consumers
  • Listed, unlisted and wireless numbers from Experian’s FileOne™
  • Clarity’s expanded payday information
  • Experian® RentBureau® property management data
  • Email database covering most U.S. consumers
Let’s talk
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Insights

White paper

Enhancing Efficiency with Upgraded Skip Tracing

TrueTrace™ enhances skip tracing with increased right-party contact rates and improved user experience.
Blog post

Optimize Your Outreach Strategies with Enhanced Contact Management

Experian’s contact management solution TrueTrace™ enables collectors to optimize collection strategies.

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FirstSweep℠

Phone Number ID™

Collection Triggers℠

Maximize your outbound communication efforts.

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